Privacy Policy

At Gimhan Furniture (Pvt) Ltd, accessible from Gimlon.com, the privacy of our visitors and customers is of utmost importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by Gimhan Furniture and how it is used.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1. Information We Collect

When you visit Gimlon.com, interact with our services, or make a purchase, we may collect the following information:

• Personal Identification Information: Name, billing address, shipping address, email address, and phone number provided during checkout or account creation.
• Device Information: We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
• Order Information: Details regarding the custom solid teak wood furniture you order, project dimensions, and delivery preferences.

2. How We Use Your Information

We use the collected information in various ways, including to:

• Process transactions, fulfill your orders, and arrange for shipping.
• Communicate with you regarding order statuses, custom manufacturing updates, and customer support.
• Improve, personalize, and expand our website operations to offer a better shopping experience.
• Screen our orders for potential risk or fraud.

3. Payment Processing and Third-Party Services

We do not store your credit card or sensitive financial details directly on our servers. All transactions are securely encrypted and processed through our trusted third-party payment gateways. Depending on your selected payment method, your data may be processed by:

• Bank Gateways: Bank of Ceylon (BOC PIEZE) and Sampath Bank IPG for direct card transactions (Visa, Mastercard, Amex).
• Alternative & BNPL Platforms: Koko, Mintpay, PAYable, and DirectPay for installment plans and localized payment processing.

These third-party providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

4. Data Retention and Security

When you place an order through Gimlon.com, we will maintain your Order Information for our records unless and until you ask us to delete this information. We implement premium security measures and industry-standard encryption to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data.

5. Your Data Rights

Depending on your location, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information provided below.